Returns & Exchanges

We want you to love every piece you order from Pepper, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether you need a different size or a full refund, our team is here to ensure your shopping experience is effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and securely attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

• 4.
  Receive Your Refund

  Once our quality team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.